Jeff Adam completed 14 years of operational policing in New Brunswick, duties included General Investigation, Highway Patrol, Commercial Crime and Technological Crime Investigations. Soon after being transferred to Ottawa in 2002, he was asked to form the RCMP's Performance Management Unit (PMU) to bring the in Balanced Scorecard and link it to the RCMP's business planning cycle. The PMU was instrumental in achieving the Hall of Fame award from the Balanced Scorecard Collaborative and was featured in the Harvard Business Review. When the 2007 Task force on Governance and Cultural Change in the RCMP was announced, he was chosen to lead the RCMP team in their support. Following the report, he was assigned to lead the RCMP writing team responding to the Government's Strategic Review. He then took on the position of the Director of the RCMP’s National Proceeds of Crime and Money Laundering Programs.
He then moved to Technical Operations in charge of Strategic Services, and then to his current job, DG of Technical Investigation Services in Technical Operations in Ottawa. He oversees all the technical investigative support areas in the RCMP including wiretaps, surveillance, network intrusion, digital forensics, covert entry, cybercrime and the CBRNE program. He has a B.Soc.Sc degree in Criminology (1985), a Masters in Business Administration (2002) and is a 2013 graduate of the Executive Development Program from the Canadian Police College. In his off time, Jeff teaches Shotokan Karate (Yondan) and is the President of the RCMP Curling Club and Curling Association.